FAQ
ABOUT OUR CANDLES
What makes Wildflower Candle Co. different?
At Wildflower Candle Co., we create luxury candles inspired by nature, using 100% all-natural soy wax from American-grown soybeans and phthalate-free, non-toxic fragrance oils. Our candles are vegan, cruelty-free, and free from carcinogens, reproductive toxins, and other harmful chemicals so you can enjoy beautiful scents without compromise.
What ingredients do you use in your candles?
We use:
- 100% soy wax (no paraffin, no petroleum byproducts)
- Non-toxic, phthalate-free fragrance oils (free from carcinogens, mutagens, and reproductive toxins)
- Lead-free cotton wicks for a clean, soot-free burn
Are your candles safe for pets?
Our candles are made with clean, non-toxic ingredients and do not contain phthalates, parabens, or known harmful toxins. However, some pets (especially cats) may be sensitive to certain essential oils commonly found in fragrance blends.
Below is a list of essential oils used in our candles:
The following oils are commonly listed as potentially irritating or toxic to pets:
- Eucalyptus Oil
- Citrus Oils (Lemon, Orange, Lime, etc.)
- Clove Oil
- Pine Oil
- Peppermint Oil
- Citronella Oil
- Ylang Ylang Oil
While these oils are used in minimal amounts within our fragrances, we always recommend burning candles in a well-ventilated space and monitoring your pets for any signs of sensitivity. If you have concerns about a specific scent, consult your veterinarian.
Do your candles contain ingredients from California's Proposition 65 list?
No. Our candles are free from any ingredients listed under California's Proposition 65, which identifies chemicals known to cause cancer, reproductive harm, or other health risks.
Are your candles eco-friendly?
Yes! We use sustainable soy wax, lead-free wicks, and recyclable glass jars. Our candles are handcrafted in small batches to reduce waste and ensure the highest quality.
CANDLE CARE & USAGE
How do I get the best burn from my candle?
To ensure a clean, even burn, follow these tips:
- Trim your wick to 1/4 inch before each burn to prevent excessive soot and smoking.
- Let the wax melt to the edges of the jar on the first burn to prevent tunneling.
- Do not burn for more than 4 hours at a time to maintain the quality of the fragrance and wick.
How long do your candles burn?
Our burn times vary by size.
ORDERS & SHIPPING
Where do you ship?
We currently ship within the United States. If you're outside the U.S., contact us to see if we can accommodate international shipping.
How long will it take to receive my order?
Orders typically ship within 3-5 business days. You'll receive a tracking number once your order has shipped.
Do you offer returns or exchanges?
Due to the nature of our products, we do not accept returns on used candles. However, if your order arrives damaged, please reach out to us at info@wildflowercandleco.com within 48 hours of delivery, and we'll make it right.
MISCELLANEOUS
Do you offer wholesale or custom orders?
Yes! We love working with boutiques and businesses. If you're interested in wholesale or custom candles, email us at info@wildflowercandleco.com for more details.
Still have questions?
Reach out to us at info@wildflowercandleco.com, and we'll be happy to help!